Payment Policy of Muffycarenie

Effective Date: December 31, 2024

Thank you for shopping with Muffycarenie. Our Payment Policy outlines the methods of payment we accept, payment security, and other essential information about our payment process to ensure a smooth shopping experience.

By making a purchase on our website, www.muffycarenie.com, you agree to the terms outlined in this policy.

1. Payment Methods We Accept

At Muffycarenie, we offer a variety of secure payment options for your convenience. The following payment methods are accepted:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • JCB
    • Diners Club

  • PayPal: You can securely pay for your order using PayPal. PayPal allows you to pay using your PayPal account or by using a credit or debit card linked to your account.

  • Apple Pay: For customers shopping on compatible devices, Apple Pay offers a quick and secure way to complete your transaction.

  • Google Pay: We also accept Google Pay, allowing customers with Google accounts to pay using their preferred payment methods.

  • Bank Transfers: We accept direct bank transfers for select orders. If you wish to pay by bank transfer, please contact our customer service team for more details.

2. Payment Security

We prioritize the security of your payment information. Muffycarenie uses advanced encryption technology to ensure that your payment details are securely processed. Our website employs SSL (Secure Socket Layer) technology, which encrypts all personal and financial information entered during the checkout process.

Additionally, all payment information is processed through reputable and trusted third-party payment gateways. We never store sensitive payment details such as credit card numbers, ensuring that your payment information remains protected.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email will contain your order number, product details, billing information, and the total amount charged.

If you do not receive an order confirmation email within 24 hours, please contact us at info@muffycarenie.com to ensure your order was successfully placed.

4. Payment Authorization

Please note that all orders are subject to payment authorization. We reserve the right to refuse or cancel any order that is not authorized or is flagged for potential fraud. In such cases, we may contact you for additional information before proceeding with the order.

If your payment is declined, you will be notified immediately, and the order will not be processed. You may attempt to process your payment again using an alternative payment method.

5. Taxes and Duties

The prices displayed on our website do not include taxes or duties. All applicable taxes will be added during the checkout process based on the shipping address. The total tax amount will be visible before you complete your payment.

For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping fee. Please check with your local customs office for more information about potential duties and taxes.

6. Payment for International Orders

If you are making a purchase from outside the United States, we accept international credit cards, PayPal, and other international payment methods as listed above. Please note that the payment currency will be in USD (U.S. Dollars), and your bank or payment provider may apply conversion rates.

  • Currency Conversion: The exchange rate used for currency conversion is determined by your bank or credit card provider. Muffycarenie does not control or set the exchange rates, and we are not responsible for any currency conversion fees.

  • Customs and Import Fees: International customers are responsible for all customs and import fees, which may be levied by their home country. Muffycarenie is not responsible for any customs delays or fees incurred during the shipping process.

7. Subscription Payments (if applicable)

For customers purchasing products or services on a subscription basis, such as recurring orders, the payment method you provide will be charged automatically for each billing cycle. You can update, pause, or cancel your subscription at any time by visiting your account settings or contacting our customer service team.

  • Billing Cycle: Subscriptions are billed according to the frequency selected during checkout (e.g., monthly, quarterly).
  • Cancellation: To cancel a subscription, please notify us at least 48 hours before the next scheduled payment to avoid being charged for the upcoming billing cycle.

8. Payment Declines

If your payment is declined, it may be due to insufficient funds, incorrect card information, or issues with your payment provider. In the event of a declined payment:

  • You will be notified via email or on the checkout page.
  • You may attempt to submit payment again using the same or an alternative payment method.
  • If the payment fails after multiple attempts, please contact your payment provider for assistance.

9. Refunds and Cancellations

In the event of a canceled or refunded order, refunds will be processed to the original payment method used during the transaction. Please note that it may take 3-10 business days for the refund to appear in your account, depending on your payment provider’s processing time.

For more information on refunds, please refer to our Return Policy.

10. Contact Us

If you have any questions or concerns about our payment policy or need assistance with your payment, please do not hesitate to contact us:

Muffycarenie
Address: 3784 Bluff Street, Beltsville, Maryland, United States
Phone Number: 301-793-5813
Email: info@muffycarenie.com
Website: https://muffycarenie.com